We appreciate that you chose Slingshot, and we understand that having issues with your gear can be frustrating and inconvenient. Our warranty policy is streamlined and straightforward. We will respond to you as quickly as possible (usually within 1-2 business days) and will do our best to get you taken care of in a fair and timely manner.
Please be aware, the more information (including pictures) you provide, the easier it will be for us to process your claim and get you back on the water.
If you are in the USA, please fill out the Warranty Request Form below. If you are outside the USA, please contact the shop, dealer, or distributor you purchased your product through in order to process your warranty.
General Warranty Policy:
Slingshot offers a one-year warranty to the original purchaser on products purchased through authorized Slingshot dealers. The warranty period begins at point of purchase (receipt required), and covers all manufacturing defects. Manufacturing defects are determined at Slingshot’s discretion. If a problem is deemed a valid warranty claim, Slingshot will decide whether to repair or replace the product.
If you have further questions on how to file a claim, or about your gear issue, just give us a call at 1-877-775-4832 and our customer service team is more than happy to help.
Please read our complete warranty policy for full details.